Insurance Defense
Insurance defense investigations built for litigated files
When a claim moves toward litigation, the standard for evidence changes. Insurance defense investigations have to be timed, documented, and reported so defense counsel can actually use them — at deposition, at mediation, or at trial.
Timing surveillance around the litigation calendar
The value of defense surveillance depends heavily on when it runs. Coverage immediately before an independent medical examination, before a deposition, or before mediation produces material that can be put directly in front of the plaintiff while their testimony is still fresh. Coverage that runs at a random point in the file often produces the same footage with far less leverage.
Tell us the deposition, IME, or mediation date at assignment and we will build the surveillance days around it rather than around our schedule.
Documentation that survives challenge
Defense work fails on procedure more often than on substance. Our investigators maintain continuous time-stamped video, contemporaneous field notes, and a clear record of what was observed, from where, and for how long — including the periods where nothing occurred.
- Unedited master video retained; clips supplied for use
- Activity timeline correlating each observation to time of day
- Investigator field notes available for production
- Investigators available for deposition or trial testimony
Field support beyond surveillance
Litigated files usually need more than video. We locate and interview witnesses who were never fully documented in the original claim, canvass incident scenes for third-party camera footage before it is overwritten, obtain recorded statements, and run open-source and social media documentation with preserved data.
Frequently asked questions
- Can your investigators testify?
- Yes. Our investigators can be deposed or called at trial regarding what they personally observed and recorded. Reports and field notes are written with that possibility assumed.
- How is surveillance video delivered?
- Organized digital delivery with the report, including the activity timeline. The unedited master is retained and available if authenticity is challenged.
- Do you conduct surveillance on represented parties?
- Surveillance of a represented claimant in public view is standard and lawful investigative practice. Our investigators do not contact represented parties, do not misrepresent themselves, and do not enter areas where the subject has a reasonable expectation of privacy.
Ready to assign this case?
Send the subject details, claim number, and objective. We confirm the assignment in writing.