Statements
Recorded statements taken in the field
An in-person recorded statement gets detail a phone call does not: the scene, the demeanor, the diagram drawn on the spot, and the follow-up question that only occurs to an investigator standing there.
Who we take statements from
- Unrepresented claimants and insureds
- Independent witnesses to the incident
- Coworkers, supervisors, and employers on comp files
- Property owners, tenants, and business staff on premises files
- First responders and other third parties of record
How the statement is conducted
Statements are recorded with the subject's consent after identification and a clear explanation of purpose. Questioning covers the sequence of events, physical detail, injury and treatment history where relevant, and the specific issues the assigning party flags. Where useful, the interview happens at the location so the witness can point to what they describe.
Delivery
You receive the audio recording, a written summary of the statement, and identification and contact detail for the person interviewed. Transcription is available on request.
Frequently asked questions
- Do you take statements from represented parties?
- No. Statements from represented claimants are arranged through their counsel. Unrepresented parties and third-party witnesses are interviewed with their consent.
- Is consent required to record?
- Yes. Florida requires all-party consent, so every statement is recorded only after the subject consents on the recording.
- What if the witness refuses to be recorded?
- We document the interview in a detailed written summary instead, and note the refusal in the report.
Ready to assign this case?
Send the subject details, claim number, and objective. We confirm the assignment in writing.